No problem. Just click "Add New" and add your student's name to the roster and proceed with your order. Searchable rosters are an optional feature for your school. If your student name isn't found, it typically means your school has chosen to not upload a roster. Also, remember that the roster typically uses your student's official name in the school database.

If you receive this message, first please confirm that credit card number, expiration date, CVV number and Zip/Postal Code have been entered accurately and are current. If there are no data entry errors, and the card is active, please contact your bank or credit card issuer to inquire about why the transaction isn't being approved.

Generally, all yearbooks are shipped to the school in bulk on the date requested by the school. Distribution of the yearbooks is scheduled by the school. Please inquire directly with the school for more specific distribution information.

Some schools offer an individual shipping option for an additional fee. If that option is available, you will see it listed on the yearbook products page. When this option is selected, you'll be prompted to provide a shipping address during the checkout process. Please note: Yearbooks cannot be shipped to a Post Office Box.

Varsity Yearbook does not store past copies of printed yearbooks. All printed copies are delivered to the school. You may check with the school to see if they have any additional copies left over from the specific year you are inquiring about.

Your school determines the ordering deadlines as well as what options appear for sale on the Yearbook Order Center. Deadlines vary by school, and your school is the authority on any ordering deadlines and price increases. Many schools include deadlines on the school website and/or in school newsletters. For further information, please contact your school directly.

If you placed your yearbook order through the Herff Jones order center, we can issue refunds up until two weeks prior to the scheduled ship date. However, all refunds are subject to school approval, and the school has the right to refuse to refund. Any refund requests after the cutoff period should be directed to the yearbook adviser at your school for consideration.

Please note: Keepsake yearbook ad prints or magnets are personalized and non-refundable.

The yearbook is a school-directed publication, and the school makes all decisions about the content of the book. For questions regarding content, please contact the yearbook adviser at your school.

If you are designing a yearbook ad with our Online Ad Creation service, the ad must be completed prior to finalizing your payment. Once you pay, your ad is submitted directly to the school for inclusion in the yearbook and cannot be altered.

Varsity Yearbook does not store past copies of printed yearbooks. All printed copies are delivered to the school. You may check with the school to see if they have any additional copies left over from the specific year you are inquiring about.

Once an ad is submitted to the school it cannot be altered without approval from the yearbook adviser at your school. All requests for corrections should be directed to the yearbook adviser for consideration. Your school has the right to refuse corrections and/or charge additional fees for making changes as it is their responsibility to ensure all production deadlines are met.

If your change request is approved, the yearbook adviser will submit the necessary form to our Technical Support Team and a Varsity Yearbook representative will contact you to assist with the necessary corrections.

Please note: If you have purchased a keepsake yearbook ad print or magnet, those items will need to be repurchased once your ad has been corrected.